Privacy Policy

Clarity Tattoo Removal, LLC
Effective Date: October 16, 2026

At Clarity Tattoo Removal, we believe that your privacy deserves the same care and respect as your treatment.

Whether you’re requesting a tattoo removal estimate, scheduling a consultation, receiving laser treatments, or simply exploring our website, we are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

This policy applies to Clarity Tattoo Removal, LLC (“Clarity,” “we,” “our,” or “us”), including our website, online forms, communications, and services provided at our Massachusetts locations.

1. Information We Collect

The information we collect depends on how you interact with Clarity.

Personal and Contact Information

When you contact us, request a quote, schedule an appointment, or become a client, we may collect:

First and last name
Email address
Telephone number
Mailing or billing address
Appointment preferences
Preferred treatment location
Communication preferences
Information you voluntarily provide through forms, emails, text messages, or conversations

Treatment and Health Information

To evaluate your suitability for laser tattoo removal and provide appropriate treatment, we may collect information including:

Relevant medical history
Medications and medical conditions
Skin characteristics and treatment considerations
Tattoo characteristics, location, size, and ink colors
Treatment history and previous tattoo removal procedures
Treatment settings, dates, and progress notes
Consent forms and treatment acknowledgments
Photographs of tattoos and treatment areas

We use this information to evaluate treatment suitability, support client safety, document services, and maintain accurate treatment records.

Some of this information may be considered sensitive personal information under applicable privacy laws.

Photographs and Visual Information

Photographs are an important part of our consultation and treatment process.

We may collect photographs that you:

Upload when requesting an online estimate
Submit through email or other communications
Provide during a consultation
Authorize us to take before, during, or after treatment

These photographs help us evaluate tattoos, prepare estimates, document treatment progress, and assess results.

Photographs submitted through our online quote forms may remain associated with a prospective client’s profile in our customer relationship management system.

Treatment documentation and photographs are maintained according to our applicable recordkeeping practices.

We do not automatically treat permission to photograph a treatment area as permission to publish those photographs.

Photographs used for advertising, social media, educational materials, or promotional purposes are subject to separate authorization where required.

Payment and Transaction Information

When you purchase services or treatment packages, we may collect transaction information, including:

Services purchased
Package details
Payment amounts
Transaction dates
Refund or adjustment information
Payment and financing status

Payments may be processed through third-party providers, including Vagaro and participating financing services.

Payment providers may collect and process payment card information under their own privacy and security practices.

Clarity does not need to retain complete payment card details to maintain ordinary transaction records.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser and device information
Operating system
Referring website
Pages visited
Approximate geographic location derived from technical information
Website interactions
Advertising attribution and conversion events
Cookie identifiers and similar tracking information

The information collected depends on your browser settings, cookie preferences, and the technologies operating on our website.

2. How We Use Your Information

We use personal information for legitimate business and service-related purposes, including:

Providing services: Evaluating tattoos, preparing estimates, conducting consultations, performing treatments, and documenting treatment progress.
Managing appointments: Scheduling, confirming, rescheduling, and communicating about appointments.
Client communication: Responding to questions, providing treatment instructions, sending aftercare information, and following up on inquiries.
Processing transactions: Managing purchases, payment plans, refunds, and financial records.
Maintaining safety: Reviewing relevant health information, identifying treatment considerations, and maintaining treatment documentation.
Improving our services: Evaluating client experiences, improving our website, and understanding business performance.
Marketing and advertising: Measuring advertising effectiveness, understanding how visitors discover Clarity, and communicating relevant offers where permitted.
Legal and administrative purposes: Maintaining required records, responding to lawful requests, resolving disputes, preventing fraud, and protecting our business and clients.

We may also use information for other purposes that we explain when collecting it or that you separately authorize.

3. Client Management and Third-Party Service Providers

Clarity uses third-party technology providers to operate its business.

These providers may process personal information on our behalf or under their own applicable privacy policies.

Vagaro

We use Vagaro for appointment management and aspects of client administration, including treatment-related records, consent documentation, communications, and payment processing.

Information processed through Vagaro is subject to its applicable privacy and security practices.

Zoho Bigin

We use Zoho Bigin as a customer relationship management system.

Information maintained in Bigin may include:

Client and prospective client contact details
Online pricing requests
Submitted photographs
Consultation information
Quotes and package information
Communication history
Follow-up activities

This information helps us respond to inquiries, prepare estimates, manage prospective clients, and maintain appropriate communications.

Other Service Providers

We may also use third-party providers for:

Website hosting and maintenance
Email delivery
Telephone and text messaging
Payment processing and financing
Website analytics
Advertising measurement
Data storage and backup
Security and technical support

We disclose information to these providers as reasonably necessary for the services they perform, subject to applicable legal requirements.

We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction.

4. Cookies, Analytics, and Advertising Technologies

Our website uses cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

We use WPConsent to provide cookie preference controls.

Our tracking technologies include the following categories.

Essential Technologies

These support website functionality, security, and the management of privacy preferences.

They may include WordPress functionality and WPConsent’s storage of cookie choices.

Analytics Technologies

We use Google Analytics 4 to understand how visitors interact with our website.

Analytics information helps us evaluate website traffic, page performance, visitor interactions, and the effectiveness of our online presence.

Advertising and Marketing Technologies

We use advertising technologies associated with:

Google Ads: To measure advertising effectiveness, track relevant website conversions, and support advertising campaigns.
Meta Pixel: To measure activity associated with Facebook and Instagram advertising.
Reddit Pixel: To measure activity associated with Reddit advertising campaigns.

These technologies may use cookies, pixels, identifiers, and other technical information to associate website activity with advertising interactions.

Depending on the technology and your privacy choices, advertising providers may process information under their own privacy policies.

Cookie Preferences

Visitors can use the cookie consent controls available on our website to manage optional cookie categories.

Our website uses Google Consent Mode to communicate applicable consent preferences to supported Google technologies.

You may also manage or delete cookies through your browser settings.

For additional information about our website’s cookies and tracking technologies, please review our Cookie Policy.

Cookie preferences generally apply to the browser and device on which they are selected.

Some essential technologies may remain active because they are necessary for website operation.

5. Advertising and Personal Information

Clarity uses advertising and analytics services to promote our business and measure the effectiveness of our marketing.

These services may receive technical information about website visits and interactions, including advertising identifiers and conversion events.

Certain disclosures associated with targeted advertising may be considered the “sharing” or “sale” of personal information under some state privacy laws, even when no money is exchanged for that information.

Where applicable law provides a right to opt out of such processing, we will honor qualifying requests.

We do not authorize the use of client treatment records, medical screening information, or treatment photographs for third-party advertising targeting.

We do not sell client medical records or treatment photographs.

6. Email and Text Message Communications

Clarity Tattoo Removal may communicate with clients and prospective clients through email, telephone calls, and text messages for appointment scheduling, confirmations, reminders, treatment information, pricing estimates, customer service, and other business-related purposes.

Our primary business telephone number is 877-667-4738. We may also communicate with clients through our office mobile number, 617-650-0058.

We may send promotional communications where permitted by applicable law and with any required consent.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages. To stop receiving text messages, you may reply STOP where supported or contact us directly to request removal from applicable messaging lists.

Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services.

Mobile Information Privacy

We respect the privacy of individuals who communicate with Clarity through text messaging.

Mobile opt-in information and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering messages, maintaining communications, and operating our business, subject to applicable privacy requirements.

Opting out of promotional communications does not necessarily prevent essential service-related communications where otherwise permitted by law.

7. Photographs, Testimonials, and Marketing Authorization

We recognize that tattoos and the reasons people choose to remove them can be deeply personal.

Clarity may document tattoos and treatment progress as part of providing services.

However, clinical or treatment-related documentation is distinct from promotional use.

We seek appropriate authorization before using identifiable client photographs, testimonials, or treatment experiences in advertising, social media, or other promotional materials.

Where an authorization permits a particular use, we will follow its terms and applicable law.

Clients may contact us with questions about previously authorized promotional materials or requests to discontinue future uses.

Certain previously distributed or published materials may not be fully retractable.

8. How Long We Retain Information

Clarity Tattoo Removal retains personal information for periods reasonably necessary to provide services, maintain business records, support treatment documentation, and comply with applicable legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected.

Prospective Client Information and Photographs

Information submitted through our online quote forms, including contact information, tattoo photographs, and related communications, may be maintained in our customer relationship management system, Zoho Bigin.

These records may remain associated with a prospective client’s profile to support quote preparation, follow-up communications, and business recordkeeping.

We do not automatically delete submitted photographs after a fixed 90-day period.

Individuals may contact us to request deletion of eligible information, subject to applicable legal requirements and legitimate recordkeeping needs.

Client Treatment Records

For clients receiving treatment, we maintain records that may include consultation information, relevant health history, consent documentation, treatment settings, appointment history, and treatment photographs.

These records may be maintained through Vagaro and other authorized business systems.

Treatment records are retained as reasonably necessary for treatment continuity, documentation, business operations, and applicable legal obligations.

Vagaro provides technology services used to manage certain client records. Information processed by Vagaro on behalf of Clarity is subject to our applicable recordkeeping practices and contractual arrangements.

Financial and Business Records

Transaction information, invoices, payment records, and related business documentation may be retained as necessary for accounting, tax reporting, financial administration, and legal compliance.

Website and Analytics Information

Website analytics and advertising-related information may be retained according to applicable platform settings, business requirements, and legal obligations.

Deletion and Retention Requests

When information is no longer reasonably necessary and no applicable obligation requires continued retention, we may delete, anonymize, or securely dispose of it.

Information maintained in backup systems or third-party platforms may remain for additional periods consistent with applicable retention and backup procedures.

Privacy and deletion requests may be submitted to [email protected].

9. Information Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

These measures may include access controls, account authentication, secure technology platforms, and appropriate limitations on who can access client information.

We also rely on third-party providers to maintain appropriate safeguards for information processed through their systems.

No website, electronic communication, or data storage system can be guaranteed completely secure.

If you believe information you have shared with Clarity has been compromised, please contact us promptly.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible personal information
Request information about how your personal information is used or disclosed
Withdraw certain permissions or authorizations
Opt out of certain marketing communications
Opt out of certain advertising-related processing
Exercise other rights provided by applicable law

These rights are not absolute.

Certain information may need to be retained for treatment documentation, legal compliance, financial recordkeeping, dispute resolution, or other permitted purposes.

We may need to verify your identity before fulfilling a privacy request.

We will review requests and respond in accordance with applicable law.

How to Submit a Privacy Request

Email: [email protected]

Please include enough information for us to understand your request and locate the relevant records.

For your protection, please avoid sending sensitive medical information or identification documents through ordinary email unless specifically requested through an appropriate process.

11. Children’s Privacy

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information online from children under 13 without any consent required by applicable law.

Treatment services involving minors, where offered, may require additional parent or guardian involvement and authorization.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us.

12. External Websites and Third-Party Services

Our website may contain links to third-party websites or services, including appointment booking, payment financing, social media, and other external platforms.

These services may have their own privacy policies and data collection practices.

Clarity is not responsible for the privacy practices of independently operated third-party websites.

We encourage you to review their policies before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business operations, technology, or legal obligations.

When changes are made, we will update the effective date shown at the beginning of this policy.

Material changes may be communicated through additional notices where appropriate or legally required.

We encourage visitors and clients to review this policy periodically.

14. Contact Clarity Tattoo Removal

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Clarity Tattoo Removal, LLC

Corporate Headquarters

770 Boylston Street, Suite 25C
Boston, MA 02199

Somerville Treatment Location

259 Elm Street, Suite LL1
Somerville, MA 02144

Framingham Treatment Location

5 Edgell Road, Suite 26
Framingham, MA 01701

Email: [email protected]
Primary Phone: 877-667-4738
Office Mobile: 617-650-0058

Website: claritytattooremoval.com

Goodbye to Regret. Hello to Clarity.